Professional Services and Support Line Manager

Athens, Attica, Greece · Professional Services & Support

Description

Softomotive is a leading worldwide provider of Robotic Process Automation solutions, trusted by more than 8,000 companies worldwide. With offices in London, New York, Athens, and Bengaluru, and with €25 million in venture funding, Softomotive doubled in size the past year and continues to grow at a rapid pace. To support this growth, we continue to expand and invest in our future workforce. We are the only provider of process automation technology to offer a portfolio of solutions designed to meet the diverse needs of individuals, small teams, growth companies, and large enterprises.

As our Professional Services and Support Line Manager, you will be the one to lead the team to high performance and ensure the delivery of exceptional quality services to our global network of customers. If you consider yourself a people person and have previously assumed a managerial position within a software house, then this one sounds like the perfect opportunity for you.


Core responsibilities:

Requirements

  • Proven experience of at least 2 years of managing a high performing Professional Services or/and Support teams in a high tech environment with services delivery as primary focus
  • University degree in Engineering / Computer Science or similar discipline
  • Excellent command of the English language, both written and verbal
  • Excellent presentation and communications skills, both written and verbal
  • Strong knowledge of project management and time management skills
  • Strong interpersonal skills with the proven ability to effectively engage and influence at all levels
  • Ability to effectively and efficiently analyze data to identify potential issues that aid in decision making by mitigating risks
  • Beyond standard approach to solve problems, creative, flexible
  • Ability to interact with clients of all levels, from C-level to IT individual contributor
  • Adequate programming skills, an understanding of programming concepts and knowledge of Windows/web related technologies such as:
  • - MSOffice, HTML, CSS, XML, Xpath, Regular Expressions, CMD

    - SQL and adequate knowledge of database concepts and queries

    Benefits

    We are offering a competitive compensation and benefits package based on experience. We are providing the opportunity for you to work with us on challenging projects utilizing the latest technologies in the RPA space.


    Softomotive is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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